Why does facetime not work internationally

You try to switch from a FaceTime call to a phone call or a FaceTime audio call. To do this, end the current call and then make a new call. Make sure there isn't a FaceTime outage. If you can't make or receive FaceTime calls If none of the above reasons apply to you and you still can't make or receive FaceTime calls, follow these steps: Make sure your device has a Wi-Fi connection to the Internet or a mobile data connection.

Find out more if you're using router, firewall or security software that restricts Internet access. If you see 'Waiting for Activation', turn FaceTime off and then on again. They are super frustrating to deal with and I have come to that conclusion on my own. They told me everything from I overused my data it's unlimited to I needed to turn off long distance services. Unfortunately my office has terrible wifi, and if I leave it on it makes my phone run slow. So I am going to see what happens when I make a call on wifi Be careful!

Aug 10, AM. Communities Get Support. Sign in Sign in Sign in corporate. Browse Search. Ask a question. User profile for user: Sadarrion Sadarrion.

For more FaceTime tutorials, check out our free Tip of the Day. The first thing you should do is restart your device. You may have a poor connection on FaceTime because of your Wi-Fi or cellular connection. Check that the device you are using has a Wi-Fi or cellular connection; you can check this in the Control Center or at the top of your iPhone screen. To do this on an iPhone:. If you're interested, we also have a resource to help you learn more about how to set up FaceTime.

Sometimes, signing out of FaceTime and then signing back in again can help fix glitches. On an iPhone:. If you can't make or receive FaceTime calls If none of the above reasons apply to you, and you still can't make or receive FaceTime calls, follow these steps: Make sure that your device has a Wi-Fi connection to the Internet or a cellular-data connection. Learn more if you're using router, firewall, or security software that restricts Internet access. If you see "Waiting for Activation," turn FaceTime off and then on again.

Learn what to do if you can't activate FaceTime. Make sure that you have the correct phone number or email address listed. Restart your device.